NEWS FLASH – COVID UPDATE
We are working hard to facilitate the safe return of face to face delivery of all our services, and will be so happy to offer you a warm welcome back, we really have missed you!
Please bear with us at this critical time as we deliver a well-thought out and graduated return to face to face delivery, we don’t expect to be running at our full capacity until at least July.
Some Key information about our recovery plans which you might find helpful:
-All initial appointments for our services will be done over the phone until June at the earliest.
-Telephone Counselling is available for all young people aged 12-25. During the period of lockdown many young people have found this works well for them and we would ask people to consider this as a first option. The waiting list for telephone counselling is considerably shorter than for face to face. We also offer Zoom Counselling for those aged 18-25, which young people have found really helpful.
-We will be resuming some face to face counselling for our 12-17 age groups across our footprint from 12th April, however this will be extremely limited to start with and we anticipate that only about 20% of our delivery will be face to face. Therefore waiting times for this option are considerably longer, particularly if you are only able to access counselling in the evening.
-We will discuss your options with you when you have an initial appointment with us. We will do all that we can to facilitate your wishes and feelings but please be aware if we are not reasonably able to offer you a face to face service within 8 weeks of this appointment you will be asked to re-refer at a later date. We appreciate this could be frustrating but we don’t want to use all of our resources in managing a waiting list when telephone counselling is still an option.
We are now delivering some face to face work with children and young people accessing our mentoring or Drop-In service. Support is via appointment only, please contact us and we will ensure you get the right support.
Some outdoor groups will also be resuming in the coming months.
All of our work is risk assessed and you can find a summary of how we are working to keep you safe on our website, along with a short video of what to expect when you come to appointments.
If you are depressed or angry about something don’t be afraid to ask for counselling it really does help. It was nice to be able to be honest without being judged.
Read John’s Story
At first you come to Just Drop-In and think it’s a bit silly to be here. But I was quickly proven wrong. You soon start enjoying coming and in the long run it really does help. I feel so much more confident in myself and can walk into any room and start chatting to people.
Read Rachel’s Story